Privacy Policy
Your privacy is our priority. Learn how we protect your data.
Updated
January 2024
Compliance
GDPR & Local Laws
Data Retention
As per Policy
Contact
privacy@vastra.com
Information We Collect
We collect information you provide directly to us, including name, email, phone, and shipping address. We also collect usage data through cookies and analytics.
- Personal information (name, email, phone, address)
- Payment and transaction information
- Device and browsing information
- Customer service interactions
How We Use Your Information
Your information helps us provide better service and personalization.
- Process and fulfill your orders
- Send order updates and shipping notifications
- Improve our products and services
- Send marketing communications (with your consent)
- Prevent fraud and enhance security
Data Security
We use industry-standard security measures including SSL encryption, firewalls, and secure storage protocols to protect your personal information from unauthorized access.
- SSL/TLS encryption for data transmission
- Secure payment gateway integration
- Regular security audits and updates
- Limited employee access to personal data
Your Rights
You have full control over your personal data and can exercise your privacy rights anytime.
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Data portability requests
Third-Party Services
We use trusted third-party services for payments, shipping, and analytics. These partners are bound by their own privacy policies.
View our partners →Cookies & Tracking
We use cookies to enhance your experience. You can control cookies through your browser settings anytime.
Manage cookies →Privacy Questions?
We're transparent about how we handle your data. If you have any questions or concerns about our privacy practices, please reach out to our privacy team.
Contact Privacy Team